Project Management, enterprise multi-channel crm implementation & Contact Centre Consultancy Services delivered by Chris Lofts

Current Status - Available

Role Interests

  • Project management
  • Enterprise SaaS multi-channel CRM system implementations
  • Contact centre infrastructure implementation/change
  • Business Analysis/Process discovery

Any location in UK or Europe considered

Limited company & VAT registered

 

Key Skills & Experience

  • Project Delivery (Waterfall/Agile)
  • Cloud Service/Sales/Collaboration
  • Digital/Social Media integration
  • Vendor selection management
  • Business process analysis
  • Customer/User Experience
  • Systems integration
  • Stakeholder/Supplier Management
  • Leadership, management & motivation
  • Business change & improvement

Selected Client List

  • Royal Mail Group
  • Aimia
  • Tesco Mobile
  • Tesco Stores Ltd
  • Tesco Tech Support Ltd
  • Capita
  • Medical Defense Union
  • Autoglass
  • BT
  • Vodafone
  • Odeon Cinemas
  • Telsim (Turky based mobile operator)
  • Proximus (Belgian mobile operator)
  • Omnitel (Italian mobile operator)

Contact Details

Chris Lofts - Principal Consultant

Mobile: +44 7795 083 494

Office: +44 1227 740 082

Email: chris.lofts@cbcukltd.com

Please see linked in below for comprehensive profile

View Chris Lofts's profile on LinkedIn